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Terms & Conditions

Please read these terms and conditions carefully before booking a vehicle with Car Hire Mauritius. By using our services, you agree to be bound by these terms.

1. General Requirements

  • The minimum age to rent a vehicle is 21 years old (25 for luxury/sports categories).
  • A valid, unendorsed driving license held for at least 1 year is required.
  • International renters must provide a valid passport and an international driving permit if the license is not in English or French.

2. Bookings and Payments

  • All rentals require a valid credit card in the primary driver's name for the security deposit.
  • A 25% deposit is required to confirm the booking. The remaining balance is due 48 hours prior to pickup or at the counter.
  • Rates include standard insurance, unlimited mileage, and 24/7 roadside assistance.

3. Insurance and Excess

  • Standard Collision Damage Waiver (CDW) and Theft Protection are included in the rate.
  • An excess amount applies in the event of damage or theft. The excess amount varies by vehicle category.
  • Tires, glass, and undercarriage damage are not covered by standard insurance unless a premium protection package is purchased.

4. Cancellations and Modifications

  • Cancellations made more than 24 hours before the rental start date will receive a full refund — no questions asked.
  • Cancellations made within 24 hours of pickup are subject to a cancellation fee equivalent to 1 day's rental charge.
  • No-shows will be charged the full amount of the reservation.

Last updated: June 2026